Why Call Center Ops Managers are Investing in Cloud and DevOps

Why Call Center Ops Managers are Investing in Cloud and DevOps

Call centers, for all their progress over the years, are often still viewed as traditional enterprises – internal stakeholders can sometimes contribute to this perception by clinging on to legacy systems and processes. An ever-increasing number of businesses are...
Deploy a DevOps Methodology with Our Experience Testing System

Deploy a DevOps Methodology with Our Experience Testing System

Technology is the single most significant factor for the speed within which our planet continues to change. However, the approach organizations take to manage this continual change has taken some time to catch up. Even today, when the idea that you can increase...