Migrate. Innovate. Dominate.

Digital experience performance your customers will brag about.

Real time contact center monitoring – Proactively detect and resolve performance issues with Razor.

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Teams like yours use Razor to

Manage the entire lifecycle of their digital expeierience

How companies like yours use Razor in 2022

Start driving towards the digital experience you know your customers expect from you, and then some!

Discovery and Monitoring

You can accelerate your CX implementation as you launch and monitor your performance as your system expands and grows.

Automated Load Testing

Ensure that your CX platform can handle the pressures that come from expanded use. Thoroughly test changes prior to launch.

ICC (In-Country Calling)

You can be assured that your customer experience is consistent across all of your global phone numbers — in more than 70 countries and 220+ mobile networks.

The contact center ecosystem performance platform.

Confidently release fast, responsive, and engaging applications

PARTNER INTEGRATIONS

Razor pairs nicely with your (other) favorite contact center software

The Razor contact center ecosystem performance platform wouldn’t be complete or even possible without integrations. If your customer touches it during their journey, we can push and pull the data required to analyze interactions in context.

Features and benefits you care about

Confidently release fast, responsive, and engaging applications

Scalability & Fit

Any contact center environment
Unlimited users
Unlimited testing
Full API access
Every language in the world
SaaS or on-prem

Speed, Flexibility, & insights

0 customer configuration required
Real-time analytics
Out-of-the-box and bespoke scenarios
Intuitive UI and guided use, you pick
Omnichannel & multi-vendor
AI driven testing
Always on insights and predictions

Business problems Razor can help you can solve

Confidently release fast, responsive, and engaging applications

Get to market faster with new CX features

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Quickly test every facet of your CX experience

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Recapture value from abandoned calls

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Automate your in-country calling with AI

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Prevent project implementation slippage

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Ensure fewer dropped calls across your network

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Ready to get started or explore further?

We love high performing contact centers. Let us show you how we can help improve yours.

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