ROI of Validation Testing for Cloud Migration Projects

ROI of Validation Testing for Cloud Migration Projects

To remain competitive and provide the expected customer experience, more and more organisations are looking at cloud contact center solutions – and to you, as a partner, to support their cloud migration projects. To support your customers in the best way possible, as...
Cloud Migration Testing Technology Without the Price Tag

Cloud Migration Testing Technology Without the Price Tag

Occam provides AI driven customer experience mapping and validation testing to their customers and to their partners through our experience testing system (ETS). Adopting automated validation and monitoring into your technology set ensures that you are perfectly...
Why Call Center Ops Managers are Investing in Cloud and DevOps

Why Call Center Ops Managers are Investing in Cloud and DevOps

Call centers, for all their progress over the years, are often still viewed as traditional enterprises – internal stakeholders can sometimes contribute to this perception by clinging on to legacy systems and processes. An ever-increasing number of businesses are...