Have you ever had too much caffeine and all of a sudden you start feeling jittery or shaky for the next few hours? Imagine that same feeling, but with your VoIP phone call. Without warning, words are jumbled and mixed around. Parts of sentences have completely...
Yours may be one of an increasing number of contact centers that are facing a key decision – whether to stick with your on-premise solution or switch to a cloud-based platform. With so much, sometimes conflicting, information available online, this is no easy...
A contact center cloud migration will have you juggling many moving parts. You have an existing tech stack (okay, so that part might not move so much) to consolidate, stakeholders to reassure, and, above all, customers to keep happy. Minimal disruption to service is...
Have you ever had too much caffeine and all of a sudden you start feeling jittery or shaky for the next few hours? Imagine that same feeling, but with your VoIP phone call. Without warning, words are jumbled and mixed around. Parts of sentences have completely...
Yours may be one of an increasing number of contact centers that are facing a key decision – whether to stick with your on-premise solution or switch to a cloud-based platform. With so much, sometimes conflicting, information available online, this is no easy...
A contact center cloud migration will have you juggling many moving parts. You have an existing tech stack (okay, so that part might not move so much) to consolidate, stakeholders to reassure, and, above all, customers to keep happy. Minimal disruption to service is...
Get the latest in contact center ecosystem performance hacks, tips, & tricks as we help some of the best brands in the world migrate, innovate, and dominate their markets.
