Migrate. Innovate. Dominate.
Digital experience performance your customers will brag about.
Real time contact center monitoring – Proactively detect and resolve performance issues with Razor.
Teams like yours use Razor to
Manage the entire lifecycle of their digital expeierience
How companies like yours use Razor in 2022
Start driving towards the digital experience you know your customers expect from you, and then some!
Discovery and Monitoring
You can accelerate your CX implementation as you launch and monitor your performance as your system expands and grows.
Automated Load Testing
Ensure that your CX platform can handle the pressures that come from expanded use. Thoroughly test changes prior to launch.
ICC (In-Country Calling)
You can be assured that your customer experience is consistent across all of your global phone numbers — in more than 70 countries and 220+ mobile networks.
The contact center ecosystem performance platform.
Confidently release fast, responsive, and engaging applications
PARTNER INTEGRATIONS
Razor pairs nicely with your (other) favorite contact center software
The Razor contact center ecosystem performance platform wouldn’t be complete or even possible without integrations. If your customer touches it during their journey, we can push and pull the data required to analyze interactions in context.
Features and benefits you care about
Confidently release fast, responsive, and engaging applications
Scalability & Fit
Any contact center environment
Unlimited users
Unlimited testing
Full API access
Every language in the world
SaaS or on-prem
Speed, Flexibility, & insights
0 customer configuration required
Real-time analytics
Out-of-the-box and bespoke scenarios
Intuitive UI and guided use, you pick
Omnichannel & multi-vendor
AI driven testing
Always on insights and predictions
Business problems Razor can help you can solve
Confidently release fast, responsive, and engaging applications
Get to market faster with new CX features
Quickly test every facet of your CX experience
Recapture value from abandoned calls
Automate your in-country calling with AI
Prevent project implementation slippage
Ensure fewer dropped calls across your network
Ready to get started or explore further?
We love high performing contact centers. Let us show you how we can help improve yours.
Love customer experience performance? check out some of our latest thinking
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