Digital Experience Performance that you can count on.

AI-driven, real-time contact center discovery, testing, and monitoring – Proactively detect and resolve performance issues with Razor.

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Teams like yours use Razor to

Manage the entire lifecycle of their digital experience

How will you use Razor to manage your CX world?

How companies like yours use Razor in 2022

Start driving towards the digital experience you know your customers expect from you, and then some!

Discovery and Monitoring

You can accelerate your CX implementation as you launch and monitor your performance as your system expands and grows.

Automated Load Testing

Ensure that your CX platform can handle the pressures that come from expanded use. Thoroughly test changes prior to launch.

ICC (In-Country Calling)

You can be assured that your customer experience is consistent across all of your global phone numbers — in more than 70 countries and 220+ mobile networks.

The contact center ecosystem performance platform.

Confidently release fast, responsive, and engaging applications


Razor pairs nicely with your (other) favorite contact center software

The Razor contact center ecosystem performance platform wouldn’t be complete or even possible without integrations. If your customer touches it during their journey, we can push and pull the data required to analyze interactions in context.

Features and benefits you care about

Confidently release fast, responsive, and engaging applications

Scalability & Fit

Any contact center environment
Unlimited users
Unlimited testing
Full API access
Every language in the world
SaaS or on-prem

Speed, Flexibility, & insights

0 customer configuration required
Real-time analytics
Out-of-the-box and bespoke scenarios
Intuitive UI and guided use, you pick
Omnichannel & multi-vendor
AI driven testing
Always on insights and predictions

Business problems Razor can help you can solve

Confidently release fast, responsive, and engaging applications

Get to market faster with new CX features


Quickly test every facet
of your CX experience


Recapture value from abandoned calls


Automate your in-country calling with AI


Prevent project implementation slippage


Ensure fewer dropped calls across your network


Ready to get started or explore further?

We love high performing contact centers. Let us show you how we can help improve yours.

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