About Us

Occam is solely focused on ensuring the success and optimal performance of the enterprise contact center. Led by a team of industry leaders, Occam has developed a suite of on-premises and cloud-based solutions that allow enterprise customers to evolve from the slow, costly and error-prone practice of manual testing, to an automated approach capable of identifying and resolving potential issues before they occur. Through the deployment of Occam’s solutions, organizations across all industries are able to ensure they are delivering the highest levels of support and the best possible customer experience.